Reservation Cancellation Policy

If you did not purchase the travel insurance and have to cancel your reservation you are still responsible for the full amount of your reservation plus the $75 per person cancellation fee.

If you purchased the travel insurance and have to cancel you will be refunded the amount (in either travel credit or cash back) according to the travel insurance guidelines minus the cost of the insurance.

Any changes made to your booking after the Final Payment Due Date will be subject to at least a $25 per person change fee -- this includes but is not limited to new reservations or additions of new travelers or an extension of nights. Any added nights or travelers to a booking must be paid for in full upfront before the request is confirmed.

If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” below and fill out the form. Once we receive your information we will being the reservation process. Kindly note, your reservation is not confirmed until your deposit payment is processed, we will then send you an e-mail with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact MarieSam at mariesam@wrighttravelagency.com!

Travel Insurance Rates

During the ongoing pandemic, we strongly suggest that all travelers purchase travel protection insurance. Travel Insurance is not included in the room rates listed above.

The Insurance offered is from a 3rd party and is not part of Wright Travel Agency.

You will have to option to accept or decline the insurance during the reservation process. Insurance must be requested in writing.You will have to option to accept or decline the insurance during the reservation process. You must add insurance at the time the deposit is paid.

• IMPORTANT: This comprehensive travel protection plan provides the enrolled client with two different refund options minus the costs of the insurance – 1) Full Travel Credit, 2) Cash Refund (original form of payment). 

This comprehensive travel protection plan provides the enrolled client with a full refund in the event they need to cancel their trip for any reason right up to the departure time of the flight. Please contact travel agent for exact insurance rates on your vacation package. 

WHAT ARE PREFERRED CLUB PRIVILEGES?

When you opt for a Preferred Club room, the extra perks you receive are:

PRIVATE CLUB LOUNGE
- Personalized check-in and check-out
- Daily continental breakfast service
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and fine liquors
- Access to Preferred Club lounge and bar open daily from 7:00 a.m. to 11:00 p.m.
- Complimentary computer access in Preferred Club Lounge 


PREFERRED STATUS AND AMENITIES
- Pillow Menu 
- Upgraded mini-bar service and bath amenities
- Bathrobes and slippers
- Daily maid and turn down service

EXCLUSIVE PRIVILEGES
- Complimentary access to wet areas of the spa from 1 p.m. to 2 p.m. every day

Capacity for All Standard Rooms are:
- Standard rooms can fit up to 4 guests (adults + children) with a maximum of 3 adults

- Family rooms can fit up to 5 or 6 guest with a max of 3 adults

ROOM RATES FOR DREAMS AVENTURAS

For children ages 13+ the adult pricing applies.

In-Room Amenities
King size bed or two double beds
Private, furnished patio or balcony
Vanity
Shower
Hair dryer
Bathrobes and slippers 
Twice-daily maid service
24-hour room service (temporary limited hours from 7am to 11pm)
Cable TV
Air-conditioning with in-room climate control
Direct-dial telephone
Daily refreshed mini-bar with beer, juices, soft drinks and bottled water
CD/DVD players
MP3 docking station alarm clock
Electronic in-room safe
Coffee maker
Concierge service, located by lobby
Cloth steamer
All rooms and suites are non-smoking
Notes:

Accessible rooms, extra beds and cribs are available upon request- may incur an additional fee.
All rooms and suites are non-smoking

Dreams Aventuras Resort & Spa is a luxury all-inclusive resort located in the gated community of Puerto Aventuras, Mexico. This family-friendly resort is set along a natural white-sand beach in the Riviera Maya, surrounded by lush tropical gardens and the Caribbean Sea. Dreams is ideally located close to the excitement of Playa del Carmen and the incredible town of Tulum. This resort is a beautiful wonderland of glistening pools and impressive ocean views with modernly appointed accommodations. 

Retreat to your luxury room or suite with a private balcony or terrace, stunning views and more. Dreams features 305 non-smoking guest rooms and suites, each spacious and elegantly furnished. All guest rooms were recently modernized with new bedding, upgraded TV's and brighter colors, offering a fresh and contemporary look.

The couple's special wedding group rates have been secured and rooms have been blocked off, waiting for you to book your stay! The room categories available and their rates are listed below.

1. Deluxe Pool View
2. Deluxe Marina View
3. Deluxe Ocean View
4. Deluxe Family Suite Garden View
5. Deluxe Family Suite Pool View
6. Deluxe Swim Out
7. Preferred Club Marina View
8. Preferred Club Ocean View

Please note that room availability will change as new reservations are made and what is listed above may not be 100% accurate at the time of your room reservation request. The room categories listed above were selected by the couple for their contracted room block. There are only a certain number of rooms available in each category and they are available on a first come, first serve basis. If you are interested in a particular room category, we highly encourage you to book your reservation as soon as possible. 

If you would like to upgrade to a different room category (not listed above) you have the option to do so based on availability, all you need to do is let MarieSam know the upgraded room category you are interested in when you contact her.  

What is Included in Price?
Room taxes
All-Inclusive Food & Beverage and 24-hour room service
Non-Stop Airport Transfers via AMStar Shuttle Service

What is NOT Included in Price?
Airfare. You are responsible for reserving your own flights. If you'd like to include flights in your reservation, please let our travel agent MarieSam know when you contact her.

Trip Insurance (Prices Below): We highly recommend getting insurance but you have the option to decline when filling out the room reservation form. 

PASSPORT REQUIREMENTS
Please note that up to date passports are necessary for all travelers and all existing passports must be good for the entire duration of your stay per current U.S. and Mexico regulations. Also, the earlier you get your passport the cheaper it is so you can avoid expedited processing charges. We encourage you to secure your passport ASAP. For more information on obtaining a passport visit the The U.S. Department of State page here.

FLIGHTS
Cancun International Airport (CUN) is the best airport to fly into. If needed, MarieSam can help you book flights to get you the best price at no additional charge. 

All flights should arrive and depart from Cancun International Airport. When you book your room through MarieSam, airport transfers to and from Dreams Aventuras Resort & Spa are included. Kindly note, the transfer from the airport to the resort is approximately 1 hour.

HOTEL ACCOMMODATIONS
We have reserved a block of discounted rooms (minimum 3-night stay) at our all-inclusive resort about 48 miles south of Cancun International Airport (CUN). Our travel coordinator, MarieSam, will be your go-to for booking a room. She can also book your roundtrip flights if need be. **We kindly ask that you DO NOT book rooms directly through the hotel or on an online travel websites as they will be more expensive for you BUT also because your reservation made through the group block will help secure special amenities and perks for our group.** Also, please note that guests must stay at our host hotel to attend our wedding celebration. 

There is no additional cost to book your travel and lodging through MarieSam. She'll make your room and transfer arrangements to provide the best travel value available!